Perishable Products & Gifts

Fresh flowers

Fresh flowers are perishable and should be placed in clean water, kept away from direct heat and strong sunlight, and cared for promptly after delivery or collection. Vase life varies naturally by flower variety, environment, and care.

Chocolates and edible gifts

Edible products should be stored and consumed according to their packaging. Customers are responsible for reviewing available ingredient and allergen information before purchase or consumption and should contact Rose Botique before ordering when an allergy or dietary requirement is relevant.

Candles and decorative gifts

Candles must never be left unattended while burning and should be kept away from children, pets, flowers, fabrics, and flammable materials. Vases and fragile gifts should be handled carefully and placed on stable surfaces.

Quality concerns

If an order arrives damaged, incorrect, or in an unexpected condition, please contact Rose Botique promptly through the Contact page and provide the order number, a description of the concern, and clear photographs where appropriate.