Shipping & Delivery Policy

Delivery availability

Rose Botique offers one standard Cairo delivery option for EGP 150. Delivery availability can depend on the order contents, destination, date, and capacity.

Delivery charge

The standard delivery fee shown at checkout is EGP 150. Additional charges may apply depending on the delivery address. Rose Botique will confirm any difference through Instagram before dispatch, and the additional amount will be paid directly to the courier.

Delivery information

Customers are responsible for providing a complete and accurate delivery address, recipient name, telephone number, and any access instructions needed to complete delivery. Please review these details carefully before confirming an order.

Recipient availability

Someone should be available to receive perishable orders at the delivery address. If delivery cannot be completed because the recipient is unavailable, access is restricted, or the supplied information is incomplete, Rose Botique will make a reasonable effort to contact the customer or recipient. Any further arrangement will depend on the circumstances and may involve an additional courier charge.

Timing and delays

Any delivery time communicated is an estimate unless expressly confirmed otherwise. Traffic, weather, access restrictions, high-demand periods, and events outside reasonable control can affect fulfilment. We will make a reasonable effort to communicate material delays using the contact information supplied with the order.

Store pickup

If local pickup is available for an order, it will appear as a free option during checkout. Customers should wait for confirmation that the order is ready before travelling to the pickup location and should follow the instructions supplied with the order.

Contact

Questions about delivery can be sent to Rose Botique through Instagram @rosebo0utique.